Cancellation & Refund Policy

1. Overview

This Cancellation & Refund Policy governs all purchases made on SarkariBrain (https://sarkaribrain.com). By making a purchase, you acknowledge and agree to the terms outlined below.

2. Digital Products - No Refund Policy

All sales on SarkariBrain are final. Due to the instant-access nature of our digital products, we operate a strict NO REFUND policy.

3. Why No Refunds?

Our no-refund policy exists because:

• Instant Delivery: Premium access is activated immediately upon payment - you gain full access to all features within seconds.
• Non-Returnable: Digital services cannot be "returned" like physical products.
• Full Disclosure: All features, pricing, and limitations are clearly displayed before purchase.
• Free Preview: Users can explore the platform's basic features before committing to a paid plan.

4. Cancellation of Subscription

You may cancel your subscription at any time to prevent future charges:

• Go to Profile → Subscription Settings
• Click "Cancel Subscription"
• Your access will continue until the end of your current billing period
• No refund will be provided for the remaining days/months

4.1 What Happens After Cancellation

Action	Result
Cancel before renewal	Access continues until period ends, then reverts to free tier
Cancel after renewal charge	No refund for renewal; access continues until period ends

5. No Refunds Under Any Circumstances

Refunds will NOT be provided for:

• Change of mind after purchase
• Unused subscription time
• Failure to cancel before auto-renewal
• Dissatisfaction with features (all features are disclosed upfront)
• Inability to use the service due to personal reasons
• Duplicate purchases (contact us before purchasing if unsure)
• Technical issues on user's end (device, internet, etc.)
• Exam postponement or cancellation by authorities

6. Exceptional Circumstances

In extremely rare cases, at our sole discretion, we may consider exceptions only for:

• Duplicate charges due to payment gateway error (verified with Razorpay)
• Service completely unavailable for extended periods (7+ consecutive days) due to our fault

Even in these cases, resolution may be in the form of service extension rather than monetary refund.

7. Before You Purchase

We strongly recommend:

• Explore the free features to understand our platform
• Read all feature descriptions carefully
• Check your eligibility for exams you're interested in
• Contact us at support@sarkaribrain.com with any questions before purchasing

8. Payment Disputes

If you initiate a chargeback or payment dispute with your bank without contacting us first:

• Your account will be immediately suspended
• You will be permanently banned from our platform
• We reserve the right to pursue legal action for fraudulent chargebacks

Please contact us at support@sarkaribrain.com to resolve any issues before disputing with your bank.

9. How to Cancel

To cancel your subscription and prevent future charges:

1. Log in to your SarkariBrain account
2. Navigate to Profile → Subscription
3. Click "Cancel Subscription"
4. Confirm your cancellation

You will receive an email confirmation of your cancellation.

10. Contact Us

For any questions regarding this policy:

• Email: support@sarkaribrain.com
• Subject Line: "Cancellation Query" or "Payment Issue"
• Response Time: Within 24-48 hours

11. Policy Updates

We reserve the right to modify this Cancellation & Refund Policy at any time. Changes will be effective immediately upon posting. Continued use of our services constitutes acceptance of the updated policy.

By completing a purchase on SarkariBrain, you acknowledge that you have read, understood, and agreed to this No Refund Policy.